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AkkenCloud is a versatile software that serves as a centralized platform for managing and organizing candidates, clients, and other …
Overview
What is AkkenCloud?
AkkenCloud is a cloud-based ATS developed by Akken Inc in New Hampshire. This product offers the full suite of features typical of applicant tracking systems: A user-friendly interface and mobile device integrationBatch or mass communication with potential candidates via multiple channels such as email or…
Recent Reviews
Popular Features
- Duplicate Candidate Prevention (8)9.292%
- Applicant Tracking (8)7.676%
- Job Requisition Management (8)6.262%
- Candidate Search (8)4.242%
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What is AkkenCloud?
AkkenCloud is a cloud-based ATS developed by Akken Inc in New Hampshire. This product offers the full suite of features typical of applicant tracking systems: A user-friendly interface and mobile device integration Batch or mass communication with potential candidates via…
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What is AkkenCloud?
AkkenCloud is a cloud-based ATS developed by Akken Inc in New Hampshire. This product offers the full suite of features typical of applicant tracking systems:
- A user-friendly interface and mobile device integration
- Batch or mass communication with potential candidates via multiple channels such as email or by leveraging its integration with social networking sites (e.g. LinkedIn)
- Instantaneous posting to multiple job boards
- Job alerts and category sorted RSS feeds of jobs
- Career page customization through their partnership with Haley Marketing
- Resume parsing
- Data and document uploading
- A smart referral tracking and management program that allows recruiters to set specific referral awards and bonuses for varying roles.
The vendor says that its analytic capabilities allow for total control of the recruiting process. AkkenCloud's Front Office edition houses its ATS features. The All In edition contains the Front Office capabilities and combines them with the capabilities of the Back Office edition into one single offering. Transitioning and implementation is supported via live business hours customer support, weekly webinars, and video tutorials. A free live demonstration is available to familiarize potential buyers with the platform.
AkkenCloud Features
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Resume Management
- Supported: Duplicate Candidate Prevention
- Supported: Candidate Search
- Supported: Applicant Tracking
- Supported: Collaboration
- Supported: Task Creation and Delegation
- Supported: Email Templates
- Supported: User Permissions
- Supported: Notifications and Alerts
- Supported: Reporting
AkkenCloud Competitors
AkkenCloud Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
Frequently Asked Questions
Reviewers rate Resume Management highest, with a score of 9.3.
The most common users of AkkenCloud are from Small Businesses (1-50 employees).
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(21)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
AkkenCloud is a versatile software that serves as a centralized platform for managing and organizing candidates, clients, and other relevant information. Users from various organizations have utilized the features of AkkenCloud to streamline their recruitment processes and enhance communication between recruiters. The software is widely used by IT and engineering staffing firms as an applicant tracking system and email interface. It allows users to create and update candidate profiles, submit them to job orders, track applications, and issue compliance documents. Additionally, AkkenCloud provides a comprehensive solution for storing notes on employees and employers, managing contact information, posting job openings, placing employees on assignments, and handling billing information. Its user-friendly interface enhances its usability, making it an essential tool for organizations seeking to stay organized throughout the entire recruitment process. Furthermore, AkkenCloud has evolved over the years by addressing user feedback and offering workarounds for most issues encountered by its users. It also serves as a primary CRM system for organizations by providing a centralized database for tracking clients and candidates digitally. With its extensive range of features and capabilities, AkkenCloud has become an invaluable asset in managing large amounts of data related to employees, customers, contacts, vendors, and billing.
Users of AkkenCloud commonly recommend the following:
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Conduct proper research: It is recommended to conduct thorough research before implementing AkkenCloud. This involves creating detailed documentation for effective collaboration and learning all the ins and outs of the software to fully utilize its benefits. Additionally, it is suggested to do a trial run and resolve any glitches before going live with AkkenCloud.
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Invest time and be patient: Users emphasize the importance of investing time in AkkenCloud for effective results. They recommend learning all the tabs and portals in the software for better utilization and double-checking that all work is saved. Patience is also advised, as it may take some time to fully navigate through the numerous features provided by AkkenCloud.
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Utilize customer service: Users appreciate the quick and clear help provided by AkkenCloud's customer service team. They recommend reaching out to them whenever assistance is needed, as they can provide guidance on using the platform effectively.
These recommendations highlight the need for proper preparation, ongoing learning, and utilizing available resources to make the most of AkkenCloud's features.
Attribute Ratings
Reviews
(1-4 of 4)Companies can't remove reviews or game the system. Here's why
AkkenCloud
is a great cloud-based ATS tool that offers a complete suite of features.
This tool is currently being used on a daily basis by my whole organization in
order to manage large amounts of data which are related to employees,
customers, contacts, and even billing. This product has undoubtedly provided my
company with a ‘One Stop Solution’ to solve all the problems. AkkenCloud is a
very easy-to-use tool with a very user-friendly interface so the usability
increases with that as well.
- This tool offers a very user-friendly and intuitive interface along with mobile device integration.
- This product has provided us with great customer service because whenever we faced any problems the tool took quick measures to solve those.
- Also, I really liked the fact that the tool has given us the positive impact of setup CRM groups just to add employees.
- Moreover, this tool is one of the very few and good systems that caters to all the applicant tracking information.
- I feel that the emails should be slightly quick instead of causing a hassle to the user because of going to the server after every 5 minutes.
- At a few instances I experienced that the system crashed for no specific reason which was an off because it just caused disturbances.
87.85714285714286%
8.8
- The user-friendly and intuitive interface has made all of the people in the organization use this system easily which has saved training costs.
- The analytic capabilities present in the tool have allowed us to take control over the recruitment process which is a good thing for our business.
This tool was the first of its kind that we
implemented in our company. This tool has a vast variety of great features that
have made my life so easy. The system has an inbuilt smart referral tracking
system, career pages, user-friendly interface and so much more that ultimately
makes AkkenCloud my favorite product.
November 11, 2015
Akken Review
We use AkkenCloud on a daily basis, all the time at our organization. As a staffing agency, we use it for candidates, companies, job orders, etc. It is being used by the entire organization and it addresses many problems - it helps us to keep track of all candidates and it provides a place that we can look, remotely or at work, for notes on everyone and everything.
- Notes about candidates are the most helpful because as a recruiter, we talk to so many people a day that it is common to forget the details of some conversations.
- Being able to notify other people in the organization about notes that are put in is very beneficial if the note needs to be in the system and someone should know about it!
- Being able to open "candidates" or "job orders" or something else in a new tab is great because then we can have the inbox open while also the candidate notes open, for example.
- Akken logs me out ALL the time, which is extremely frustrating.
- Sometimes Akken takes a very long time to post a note about a candidate, job, or something else.
- I think it has greatly improved our customer service in the sense that we can quickly look back on a candidate and remember the exact conversation we had with them by looking at the notes.
This is not applicable to me.
November 21, 2014
Akken Review
I used AkkenCloud when I was a recruiter at The Liberty Group. It was our candidate/employee and client database and was used company-wide.
- Applicant Tracking - good central system for all applicant tracking information
- User Friendly - AkkenCloud was user friendly and easy to use.
- CRM Groups - I really enjoyed the ability to set up CRM groups to add my employees to.
- I had issues with AkkenCloud randomly shutting down.
- Payroll - AkkenCloud wasn't as user friendly when I was trying to input time and process payroll.
- I'm unfamiliar with the ways AkkenCloud affected positively or negatively affected our overall business objectives.
- For my position, AkkenCloud served it's purpose.
AkkenCloud was the first software I used in my career as a recruiter. Since using Akken, I have used TempWorks, Avionte, and JobScience/SalesForce. I do like Akken.
September 26, 2014
Straightforward review of my AkkenCloud experience.
AkkenCloud is used throughout our whole organization. It is our primary CRM system and keeps track of all of our clients and candidates. As far as addressing problems, it allows us to keep track of everything digitally, which is a plus.
- AkkenCloud has great customer service. When we have a problem, they are quick to take the steps to solve it. Also, if an issue is beyond their control, they will inform us and make recommendations on how to solve the issue.
- The home screen contains very useful information and can be customized to each individuals preferences. This allows quick access to tasks performed daily.
- Overall, the tool is very user friendly. It requires minimal ramp up time in order to get comfortable with the tool.
- I would like the ability to color coordinate my calendar. Currently the only option is blue (and red if I have not accepted the invite).
- There are times when the system crashes for seemingly no reason. This can be frustrating.
- It's not always easy to identify when there are multiple entries made into the system.
- Having everything in one place and being able to quickly reference key information on the home screen helps save time and increase productivity.
- The ability to effectively set follow ups allows me to remain prompt on my tasks.
- The ability to share documents and keep all of our documents electronic allows us to better streamline our processes.
I've used a few different CRM's in my career through different industries. AkkenCloud is as user friendly as any other one I have used.